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Frequently Asked Questions

Find answers to common questions about our conveyor systems and services

Products & Services

  • We manufacture a wide range of custom conveyor systems including belt conveyors, spiral conveyors, modular belt systems, and specialized food-grade conveyors. Each system is tailored to your specific requirements for the food processing industry.

  • We serve meat, poultry, fish, bakery, ready meals, and pharmaceutical sectors with over 30 years of specialized experience in food processing. Our expertise spans across various food production environments.

  • Custom conveyor systems are designed around your exact production process, available space, product type and throughput requirements. This can potentially improve efficiency, hygiene, operator safety and long-term reliability.

  • Our conveyors are designed to meet the highest hygiene standards and can be customized for various environments including chilled, frozen, wet processing, and cleanroom applications. All systems comply with food safety regulations.

  • Food handling and conveyor systems are widely used across poultry, meat, seafood, bakery, confectionary, dairy, ready meals, fresh produce and pet food processing facilities, helping automate movement, handling and production workflows.

  • Automation helps reduce manual handling, improve production flow, minimise downtime and increase consistency across processing lines. It can also support better traceability and improved health and safety standards.

  • Important factors include industry experience, hygienic design standards, customisation capabilities, after-sales support, installation expertise and the ability to deliver complete turnkey systems.

  • We primarily use food-grade stainless steel (304 and 316 grades) for all food contact surfaces. All materials comply with FDA and EU food safety regulations to ensure the highest hygiene standards.

  • Stainless steel conveyor systems are commonly preferred in food environments because they are durable, corrosion resistant and easier to clean, helping processors meet hygiene and food safety requirements.

  • Yes. It is common practice to offer retrofit and upgrade solutions that improve efficiency, hygiene and automation without the need to completely replace existing production lines.

  • Working with a UK manufacturer can provide faster communication, easier site support, shorter lead times and ongoing engineering assistance throughout the design, installation and servicing process.

Installation & Project Timeline

  • Project timelines vary depending on complexity, but typically range from 8-16 weeks from initial survey to final installation. We provide detailed project schedules during the planning phase to ensure transparency and proper planning.

  • Yes, we conduct comprehensive 47-point site surveys to ensure accurate project planning and quotation. This service is complimentary for serious inquiries.

  • Absolutely. We specialize in seamless integration with existing equipment and can work with various control systems and automation platforms to ensure smooth operation.

  • Effective project planning helps ensure conveyor systems are installed safely, efficiently and with minimal disruption to production. It also improves coordination between design, manufacturing, installation and commissioning.

  • A site survey helps identify production flow, available space, operational challenges and hygiene requirements. This allows engineers to recommend the most effective and efficient system layout for the facility.

  • In many cases, installations can be planned in phases or scheduled around production downtime to minimise disruption and maintain operational continuity wherever possible.

  • A turnkey project can include consultation, site surveys, system design, manufacturing, controls integration, installation, testing, commissioning and after-sales support.

  • Most projects follow a planned process with dedicated project management, ensuring clear communication, timeline coordination and smooth integration between manufacturing, engineering and on-site installation teams.

  • Yes. Food conveyor manufacturers should always provide experienced installation and commissioning teams to ensure equipment is correctly fitted, tested and fully operational before handover.

  • Lead times can be influenced by system complexity, factory shutdown schedules, material availability, automation requirements and the scale of on-site engineering work required.

  • Yes, we have successfully completed projects across Europe and beyond. We can manage international installations including shipping, customs, and on-site commissioning.

Training & Support

  • Regular servicing helps maintain system performance, reduce unexpected downtime and extend the lifespan of equipment operating in demanding food production environments.

  • Yes. Wrightfield provides off-the-shelf and custom spare parts support for conveyors, live bird handling equipment and automation systems to help customers minimise downtime and maintain production continuity.

  • Lead times for replacement parts depend on the component type and availability, but dedicated spare parts support can help speed up the process for critical production equipment.

  • Preventative maintenance, routine inspections, component replacement and hygiene checks are commonly recommended to keep food processing systems operating safely and efficiently.

  • Yes. Existing systems can often be modified or upgraded to improve throughput, enhance hygiene standards or integrate new automation technologies as operations evolve.

  • Key factors include response times, engineering expertise, spare parts availability, industry experience and the ability to provide long-term support for installed systems.

  • Yes. Most servicing and maintenance tasks can be carried out on-site by experienced engineers to minimise disruption and keep production lines running efficiently.

Certifications & Warranty

  • Food equipment manufacturers should demonstrate recognised industry standards covering quality, safety, manufacturing and compliance. Certifications and accreditations help provide confidence in both the equipment and the processes used to build it.

  • Yes. Warranty terms can vary depending on the type of equipment supplied. Custom-built systems may have different warranty coverage compared to equipment supplied through third-party or reseller agreements.

  • Certified welding procedures and structural steel standards help ensure equipment is manufactured safely, consistently and to recognised engineering standards, particularly for large-scale or load-bearing systems.

  • Wrightfield operates with recognised industry accreditations including Contractor Safe, Made in Britain, EN-1090 structural steel compliance, certified welding standards and Constructionline approval.

  • Working with an accredited manufacturing partner helps provide assurance around quality control, engineering standards, site safety and regulatory compliance throughout the design, manufacture and installation process.

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